Frequently Asked Questions Security Privacy Contact Us

Member FDIC
Equal Housing Lender

402 W Collin Raye Drive
POB 970
DeQueen, Arkansas, 71832
(870) 642-4423

Protect Yourself
Cybersecurity has become a hot topic now-a-days and for good reason. Criminals are constantly looking for new ways to steal people's money and/or identity. While the idea of cyber crime is not new, it has received an increased focus due to the number of goods and services that are moving to cyberspace. At First State Bank of DeQueen, we take your online security seriously and have implemented many layers of security to help keep your data safe and your browsing experience secure. While we try to stay on top of all threats, there are some simple steps that you can do to help protect your information:

  • Use a respected anti-virus product and make sure you keep it up-to-date.
  • Apply software patches in a timely manner to help prevent "zero-day" attacks.
  • Only visit websites that you trust.
  • Don't click on links or open attachments in e-mails if you were not expecting the e-mail and certainly if you don't know the sender.
  • Never give out your account credentials through an e-mail. If you receive a phone call requesting that information, ask for a call back name and number to help verify the person is who they say they are.
  • Use complex passwords that include upper and lower case characters, numbers, and special characters.
  • Avoid using the same password for all of your accounts.
  • Change your passwords periodically.

Beware of Phishing
Phishing is a type of fraud where a cyber criminal sends a malicious e-mail with an attachment or link. Unsuspecting users will either open the attachment which will install malware onto the users computer, or click on a link that directs them to a malicious site that downloads malware through an un-patched hole in the web browser. Once the malware has been loaded, it can do anything from completely take over your computer, record your keystrokes in an attempt to steal your user id's and passwords, or download even more malware. Please use caution when someone sends you an email with a link. You can hover over the link to reveal where it really takes you. Be sure to examine it closely as many times only a letter or two has been changed. And NEVER open an attachment from anyone that you were not expecting it from.

Help us combat fraud by following the simple steps listed above. If you have any questions, please reach out to us at (870) 642-4423.

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